Tag: Insurance

Best Practices, Brand Identity

How a Lack of Transparency Can Cost You Your Loyal Customers

As someone who had been a loyal customer of USAA auto insurance for more than 20 years, I thought this relationship would last forever. As a Servicemember and now Veteran, USAA was the go-to carrier because their comparables were always either amazing or consistent with the competition and loyalty for a trusted brand kept me as a customer, in addition to the whole purpose USAA … Continue reading How a Lack of Transparency Can Cost You Your Loyal Customers

Alexander MartinezLeave a comment
Best Practices, HR, Operations

Preparing Your Small Business for Active Shooter Scenarios

In recent years, there have been numerous incidents of mass shootings in public places, including businesses. These events have resulted in significant loss of life and have raised concerns for businesses of all sizes, including small businesses. Small businesses have a responsibility to take measures to protect their customers and employees from these tragic events, as they are often frequented by members of the local … Continue reading Preparing Your Small Business for Active Shooter Scenarios

Alexander MartinezLeave a comment